Casino Gaming Manager
A casino gaming manager is in charge of planning, organizing, coordinating, and controlling all gaming operations that take place at the casino. The gaming manager is responsible for setting casino policies for the games offered at the establishment, calculating accurate odds for each game, establishing levels of credit for players, and overseeing the serving of foods and beverages. These managers often drift about the game floor making sure he or she is available to answer any questions from employees or players, address any complaints or problems from customers, verify dealers are following casino rules, and ensure players are not cheating.
Casino gaming managers handle the dispersal of complimentary meals, hotel rooms, show tickets, and other bonuses that are given to players based upon their gambling status and spending totals. Other typical responsibilities include: setting and tracking money allowances for each game, setting betting limits, interviewing, hiring and training employees, evaluating employees, preparing work schedules, setting table assignments, keeping employee records, maintaining payoff records, creating event schedules, reviewing expenses, setting budgets, keeping customer records, and filing necessary reports.
There are numerous requirements to become a casino gaming manager. A strong knowledge of business and management, as well as a background in human resources is recommended. Basic mathematics and accounting knowledge is required for preparing financial documents, calculating budgets and setting spending limits. Personnel recruitment experience, and customer service experience is also suggested.
The typical average salary of an experienced gaming manager is about $60,200 per year. Starting salaries pay an average of about $48,880 per year.
