Medical Office Receptionist
Medical office receptionists are in charge of performing normal office duties including: answering telephones, taking messages, handling paperwork, greeting visitors, taking patient information, verifying insurance information, collecting co-pays, and scheduling appointments. He or she is usually the first person patients see when entering the medical office and should be friendly and courteous. Other common medical office receptionist duties include: data entry, handling doctor referrals and authorizations, signing for packages and receiving mail, making reminder calls to patients, maintaining office equipment, restocking office inventory, handling emergency calls, and helping patients as needed.
Some employers require medical office receptionists to only hold a high school diploma and have sufficient computer skills. Other employers require the completion of a two-year degree and some form of professional medical assistant training. Other required skills include: exceptional communication skills, computer skills, a positive and helpful attitude, scheduling ability, knowledge of basic medical terminology, insurance knowledge, reporting skills, the ability to multi-task, proper phone etiquette, and electronics medical records experience. This field is growing and is expected to continue to do so at a rate faster than the average career growth rate for the next several years.
Medical office receptionists are typically paid by the hour and earn an average of between $11.00 and $12.00 per hour.
